@font-face {
  font-family:"Ubuntu Condensed";
  src:url("/fonts/UbuntuCondensed-Regular.ttf") format("truetype");
  font-style:normal;
  font-weight:400;
  font-display:swap;
}
:root {
  font-family:"Ubuntu Condensed","Arial Narrow",sans-serif;
  font-synthesis:none;
  color:var(--text);
  background:var(--canvas);
  --canvas:#f8f9ff;
  --surface:#fff;
  --text:#24324b;
  --muted:#596780;
  --line:#dfe5f0;
  --primary:#175ed3;
  --blue:#1f75fe;
  --blue-soft:#edf4ff;
  --yellow:#fce883;
  --yellow-soft:#fff8d6;
  --yellow-ink:#775900;
  --red:#ee204d;
  --red-soft:#ffedf1;
  --red-ink:#ae1639;
  --purple:#926eae;
  --purple-soft:#f3ecfb;
  --purple-ink:#69438b;
  --green:#1cac78;
  --green-soft:#e6f7ef;
  --green-ink:#176b4e;
  --orange:#ff7538;
}
* {
  box-sizing:border-box
}
body {
  margin:0;
  font-size:16px
}
button,input,select,textarea {
  font:inherit
}
button,a,input,select,textarea {
  -webkit-tap-highlight-color:transparent
}
button {
  cursor:pointer
}
button {
  color:inherit
}
button:disabled {
  cursor:wait;
  opacity:.6
}
button:focus-visible,a:focus-visible {
  outline:3px solid var(--blue);
  outline-offset:4px
}
a {
  color:inherit
}
svg {
  width:20px;
  height:20px;
  display:block;
  flex-shrink:0
}
button {
  transition:background .15s,box-shadow .15s,transform .15s
}
button:active {
  transform:translateY(1px)
}
.app-shell {
  display:flex;
  min-height:100vh
}
.sidebar {
  width:244px;
  flex-shrink:0;
  background:#fff;
  border-right:1px solid var(--line);
  display:flex;
  flex-direction:column;
  padding:33px 20px 0;
  position:fixed;
  inset:0 auto 0 0;
  z-index:10
}
.brand {
  display:flex;
  align-items:center;
  gap:10px;
  text-decoration:none;
  padding:0 15px;
  font-size:34px;
  font-weight:400;
  letter-spacing:0
}
.brand img {
  width:38px;
  height:38px
}
.brand-dot {
  color:var(--red)
}
.workspace {
  display:flex;
  align-items:center;
  gap:10px;
  border:1px solid var(--line);
  border-radius:12px;
  padding:12px 10px;
  margin:36px 0 30px
}
.workspace-avatar {
  height:32px;
  width:32px;
  border-radius:8px;
  display:grid;
  place-items:center;
  background:var(--yellow-soft);
  color:var(--yellow-ink);
  font-size:15px;
  font-weight:400
}
.workspace strong {
  font-size:14px;
  font-weight:400;
  display:block
}
.workspace small {
  font-size:12px;
  color:var(--muted);
  display:block;
  margin-top:4px
}
.workspace-chevron {
  color:var(--muted);
  margin-left:auto
}
.nav-label {
  font-size:12px;
  letter-spacing:1.6px;
  color:var(--muted);
  margin:0 13px 14px;
  font-weight:400
}
.nav-item {
  width:100%;
  border:0;
  background:none;
  display:flex;
  align-items:center;
  gap:12px;
  text-align:left;
  padding:13px 14px;
  margin-bottom:7px;
  border-radius:9px;
  font-size:15px;
  font-weight:400;
  color:var(--muted)
}
.nav-item svg {
  width:18px;
  height:18px
}
.nav-item:hover {
  background:var(--blue-soft)
}
.nav-item.active {
  background:var(--blue-soft);
  color:var(--primary)
}
.nav-count {
  margin-left:auto;
  background:var(--yellow);
  border-radius:6px;
  min-width:22px;
  padding:3px 5px;
  font-size:13px;
  text-align:center
}
.nav-dot {
  width:5px;
  height:5px;
  background:var(--red);
  border-radius:50%;
  margin-left:auto
}
.sidebar-note {
  margin:auto 5px 29px;
  background:var(--yellow-soft);
  border:1px solid #f0d56a;
  padding:18px 15px;
  border-radius:12px
}
.note-icon {
  color:var(--yellow-ink);
  margin-bottom:14px
}
.sidebar-note strong {
  font-size:14px
}
.sidebar-note p {
  font-size:13px;
  line-height:1.8;
  color:var(--yellow-ink);
  margin:8px 0 16px
}
.text-button {
  border:0;
  padding:0;
  background:none;
  font-size:14px;
  color:var(--primary);
  font-weight:400
}
.text-button span {
  padding-left:13px
}
.sidebar-bottom {
  border-top:1px solid var(--line);
  padding:22px 0;
  display:flex;
  gap:10px;
  align-items:center
}
.user-avatar,.top-avatar {
  border-radius:50%;
  background:var(--purple-soft);
  color:var(--purple-ink);
  display:grid;
  place-items:center;
  font-size:13px;
  font-weight:400
}
.user-avatar {
  height:33px;
  width:33px
}
.sidebar-bottom strong {
  font-size:13px;
  display:block
}
.sidebar-bottom small {
  font-size:12px;
  color:var(--muted);
  display:block;
  margin-top:4px
}
.local-mark {
  margin-left:auto;
  color:var(--green-ink)
}
.local-mark svg {
  width:16px
}
.main-shell {
  margin-left:244px;
  flex:1;
  min-width:0;
  display:flex;
  flex-direction:column
}
.topbar {
  min-height:68px;
  border-bottom:1px solid var(--line);
  display:flex;
  align-items:center;
  justify-content:space-between;
  padding:12px 20px;
  background:var(--surface);
  gap:14px
}
.topbar-right {
  display:flex;
  align-items:center;
  gap:12px;
  flex-shrink:0;
  margin-left:auto
}
.connection {
  font-size:13px;
  color:var(--green-ink);
  display:flex;
  align-items:center;
  gap:6px;
  white-space:nowrap
}
.connection i,.tiny-dot {
  display:inline-block;
  height:5px;
  width:5px;
  background:var(--green);
  border-radius:50%
}
.connection.offline {
  color:var(--yellow-ink)
}
.connection.offline i {
  background:var(--orange)
}
.header-divider {
  height:15px;
  width:1px;
  background:var(--line)
}
.date {
  font-size:13px;
  color:var(--muted)
}
.top-avatar {
  height:30px;
  width:30px
}
main {
  padding:35px 36px 24px;
  flex:1;
  outline:none
}
.page-heading {
  display:flex;
  align-items:center;
  justify-content:space-between;
  gap:16px;
  margin-bottom:27px
}
.eyebrow {
  font-size:12px;
  letter-spacing:1.8px;
  color:var(--primary);
  font-weight:400;
  margin-bottom:9px
}
.page-heading h1 {
  font-size:29px;
  letter-spacing:0;
  margin:0 0 9px;
  font-weight:400
}
.page-heading p {
  font-size:15px;
  color:var(--muted);
  margin:0;
  line-height:1.6
}
.primary,.secondary {
  display:inline-flex;
  align-items:center;
  justify-content:center;
  gap:8px;
  padding:11px 17px;
  border-radius:8px;
  font-size:14px;
  font-weight:400;
  border:1px solid transparent;
  white-space:nowrap
}
.primary {
  background:var(--primary);
  color:#fff;
  box-shadow:0 2px 3px #1f75fe18
}
.primary:hover {
  background:#124ba8;
  box-shadow:0 4px 8px #1f75fe30
}
.primary svg,.secondary svg {
  width:16px;
  height:16px
}
.secondary {
  background:white;
  border-color:var(--line);
  color:var(--text)
}
.secondary:hover {
  background:var(--blue-soft)
}
.section-top {
  display:flex;
  justify-content:space-between;
  align-items:center;
  border-bottom:1px solid var(--line);
  margin-bottom:19px;
  gap:14px
}
.tabs {
  display:flex;
  gap:23px
}
.tab {
  background:none;
  border:0;
  padding:4px 0 16px;
  font-size:14px;
  color:var(--muted);
  position:relative;
  display:flex;
  align-items:center;
  gap:7px;
  white-space:nowrap
}
.tab.selected {
  color:var(--primary);
  font-weight:400
}
.tab.selected:after {
  content:"";
  position:absolute;
  bottom:-1px;
  left:0;
  right:0;
  height:2px;
  background:var(--blue)
}
.tab-count {
  font-size:12px;
  background:var(--blue-soft);
  padding:2px 5px;
  border-radius:4px;
  color:var(--primary)
}
.view-toggle {
  display:flex;
  border:1px solid var(--line);
  background:#fff;
  border-radius:7px;
  padding:3px;
  margin-bottom:10px;
  gap:2px
}
.view-toggle button {
  border:0;
  border-radius:4px;
  background:none;
  padding:5px 9px;
  color:var(--muted)
}
.view-toggle button.selected {
  background:var(--blue-soft);
  color:var(--primary)
}
.view-toggle svg {
  width:14px;
  height:14px
}
.toolbar {
  display:flex;
  justify-content:space-between;
  align-items:center;
  gap:12px;
  margin-bottom:22px
}
.search {
  position:relative;
  width:270px
}
.search svg {
  position:absolute;
  top:11px;
  left:12px;
  width:15px;
  height:15px;
  color:var(--muted)
}
.search input {
  width:100%;
  border:1px solid var(--line);
  background:white;
  border-radius:7px;
  padding:11px 12px 11px 35px;
  color:var(--text);
  font-size:13px;
  outline:none
}
.search input:focus {
  border-color:var(--blue);
  box-shadow:0 0 0 3px #1f75fe20
}
.search input::placeholder {
  color:var(--muted)
}
.filters {
  display:flex;
  gap:8px;
  align-items:center
}
.filter-select {
  border:1px solid var(--line);
  background:#fff;
  border-radius:7px;
  color:var(--muted);
  font-size:13px;
  padding:10px 26px 10px 11px;
  max-width:150px
}
.ticket-total {
  font-size:13px;
  color:var(--muted);
  margin-left:9px
}
.board {
  display:grid;
  grid-template-columns:repeat(4,minmax(0,1fr));
  gap:15px;
  align-items:start
}
.column {
  background:var(--blue-soft);
  border:1px solid #d7e4fc;
  border-radius:10px;
  padding:12px 10px;
  min-height:355px
}
.column-heading {
  display:flex;
  align-items:center;
  gap:7px;
  padding:2px 3px 13px;
  font-size:13px;
  font-weight:400;
  color:var(--text)
}
.status-dot {
  width:6px;
  height:6px;
  flex-shrink:0;
  border-radius:50%;
  background:var(--blue)
}
.status-dot.new {
  background:var(--blue)
}
.status-dot.in_progress {
  background:var(--orange)
}
.status-dot.waiting {
  background:var(--purple)
}
.status-dot.resolved {
  background:var(--green)
}
.column-count {
  font-size:12px;
  font-weight:400;
  background:var(--surface);
  color:var(--muted);
  padding:2px 5px;
  border-radius:4px
}
.column-heading .icon-button {
  margin-left:auto;
  padding:0;
  width:18px;
  height:18px;
  color:var(--muted)
}
.column-heading .icon-button svg {
  width:14px;
  height:14px
}
.ticket-card {
  display:block;
  text-align:left;
  width:100%;
  background:white;
  border:1px solid var(--line);
  border-radius:8px;
  padding:14px 12px 11px;
  margin-bottom:10px;
  box-shadow:0 2px 3px #20375b0d
}
.ticket-card:hover {
  border-color:var(--blue);
  box-shadow:0 4px 10px #1f75fe1a;
  transform:translateY(-2px)
}
.card-top {
  display:flex;
  justify-content:space-between;
  align-items:center;
  margin-bottom:12px;
  gap:4px
}
.ticket-id {
  font-size:12px;
  color:var(--muted);
  letter-spacing:.3px
}
.priority {
  font-size:12px;
  border-radius:4px;
  padding:3px 6px;
  display:inline-flex;
  align-items:center;
  gap:4px;
  white-space:nowrap
}
.priority:before {
  content:"";
  width:4px;
  height:4px;
  border-radius:50%;
  background:currentColor
}
.priority.high {
  background:var(--red-soft);
  color:var(--red-ink)
}
.priority.medium {
  background:var(--yellow-soft);
  color:var(--yellow-ink)
}
.priority.low {
  background:var(--green-soft);
  color:var(--green-ink)
}
.ticket-card h3 {
  font-size:14px;
  line-height:1.55;
  margin:0 0 9px;
  font-weight:400;
  letter-spacing:0
}
.customer-line {
  display:flex;
  align-items:center;
  gap:5px;
  color:var(--muted);
  font-size:12px;
  margin-bottom:14px
}
.customer-line svg {
  width:11px;
  height:11px
}
.card-bottom {
  border-top:1px solid var(--line);
  padding-top:10px;
  display:flex;
  justify-content:space-between;
  align-items:center;
  gap:4px
}
.source-label {
  display:flex;
  align-items:center;
  gap:4px;
  font-size:12px;
  color:var(--muted)
}
.source-label svg {
  height:11px;
  width:11px
}
.source-label.pbx {
  color:var(--primary)
}
.time {
  font-size:12px;
  color:var(--muted)
}
.column-add {
  display:flex;
  align-items:center;
  justify-content:center;
  gap:5px;
  border:1px dashed #aabbdb;
  background:none;
  color:var(--muted);
  border-radius:6px;
  font-size:12px;
  width:100%;
  padding:10px;
  margin-top:10px
}
.column-add:hover {
  background:var(--surface)
}
.column-add svg {
  height:12px;
  width:12px
}
.empty-column {
  text-align:center;
  padding:35px 8px;
  color:var(--muted);
  font-size:13px;
  line-height:1.8
}
.demo-strip {
  display:flex;
  align-items:center;
  gap:8px;
  margin-top:23px;
  color:var(--muted);
  font-size:13px;
  line-height:1.5
}
.demo-strip svg {
  height:13px;
  width:13px
}
.demo-strip button {
  background:none;
  border:0;
  padding:0;
  color:var(--primary);
  text-decoration:underline;
  text-underline-offset:3px;
  font-size:13px;
  margin-left:auto
}
.bottom-panels {
  display:grid;
  grid-template-columns:1.2fr 1fr;
  gap:18px;
  margin-top:25px
}
.panel {
  background:white;
  border:1px solid var(--line);
  border-radius:10px;
  padding:19px
}
.panel-heading {
  display:flex;
  align-items:center;
  justify-content:space-between;
  margin-bottom:17px
}
.panel-heading h2 {
  font-size:15px;
  font-weight:400;
  margin:0
}
.panel-heading button {
  border:0;
  background:none;
  color:var(--primary);
  font-size:12px
}
.panel-heading button:hover {
  color:var(--primary)
}
.integration-row {
  display:flex;
  align-items:center;
  gap:10px;
  padding:7px 0
}
.integration-row+.integration-row {
  border-top:1px solid var(--line);
  margin-top:8px;
  padding-top:15px
}
.integration-symbol {
  height:32px;
  width:32px;
  border-radius:8px;
  background:var(--red-soft);
  color:var(--red-ink);
  display:grid;
  place-items:center
}
.integration-symbol.telegram {
  background:var(--blue-soft);
  color:var(--primary)
}
.integration-symbol svg {
  width:16px;
  height:16px
}
.integration-row strong {
  display:block;
  font-size:13px;
  font-weight:400
}
.integration-row small {
  display:block;
  color:var(--muted);
  font-size:12px;
  margin-top:4px
}
.integration-status {
  margin-left:auto;
  font-size:12px;
  background:var(--green-soft);
  color:var(--green-ink);
  border-radius:5px;
  padding:4px 7px;
  white-space:nowrap
}
.integration-status.soon {
  background:var(--purple-soft);
  color:var(--purple-ink)
}
.activity-mini {
  display:flex;
  align-items:center;
  gap:9px;
  padding:6px 0
}
.activity-mini+.activity-mini {
  margin-top:5px
}
.activity-mini .activity-dot {
  height:6px;
  width:6px;
  background:var(--purple);
  border-radius:50%;
  margin:0 4px
}
.activity-mini p {
  font-size:12px;
  margin:0;
  color:var(--muted);
  line-height:1.5;
  flex:1
}
.activity-mini strong {
  font-weight:400;
  color:var(--primary)
}
.activity-mini time {
  font-size:12px;
  color:var(--muted);
  white-space:nowrap
}
footer {
  display:flex;
  justify-content:space-between;
  color:var(--muted);
  font-size:12px;
  padding:17px 36px 23px;
  gap:12px
}
footer span:first-child {
  display:flex;
  align-items:center;
  gap:7px
}
.tiny-dot {
  height:4px;
  width:4px;
  background:var(--orange)
}
.icon-button {
  background:none;
  border:0;
  border-radius:50%;
  width:32px;
  height:32px;
  display:grid;
  place-items:center;
  color:var(--muted)
}
.icon-button:hover {
  background:var(--blue-soft)
}
.list-table {
  width:100%;
  border-collapse:collapse;
  background:white;
  border:1px solid var(--line);
  border-radius:10px;
  overflow:hidden;
  text-align:left;
  font-size:14px
}
.list-table th {
  font-size:12px;
  font-weight:400;
  letter-spacing:.5px;
  color:var(--primary);
  background:var(--blue-soft);
  padding:14px
}
.list-table td {
  border-top:1px solid var(--line);
  padding:16px 14px
}
.list-table tbody tr {
  cursor:pointer
}
.list-table tbody tr:hover {
  background:#f4f8ff
}
.list-title {
  background:none;
  border:0;
  text-align:left;
  padding:0;
  font-weight:400;
  font-size:14px
}
.list-title small {
  display:block;
  margin-top:5px;
  color:var(--muted);
  font-size:12px;
  font-weight:400
}
.status-label {
  display:flex;
  align-items:center;
  gap:6px;
  font-size:13px;
  white-space:nowrap
}
.empty-state {
  padding:65px 20px;
  text-align:center;
  background:white;
  border:1px dashed #aabbdb;
  border-radius:10px
}
.empty-state h2 {
  font-size:18px;
  font-weight:400
}
.empty-state p {
  font-size:15px;
  color:var(--muted);
  line-height:1.7
}
.integration-grid {
  display:grid;
  grid-template-columns:1.5fr 1fr;
  gap:20px
}
.integration-card {
  background:#fff;
  border:1px solid var(--line);
  border-radius:13px;
  padding:25px
}
.integration-card h2 {
  font-size:18px;
  margin:17px 0 8px;
  font-weight:400
}
.integration-card p {
  font-size:15px;
  color:var(--muted);
  line-height:1.8
}
.integration-card .integration-symbol {
  width:45px;
  height:45px
}
.integration-card .integration-symbol svg {
  width:23px;
  height:23px
}
.integration-card .integration-status {
  display:inline-block;
  margin:10px 0
}
.code-label {
  display:block;
  font-size:13px;
  color:var(--primary);
  margin-top:22px;
  margin-bottom:8px
}
.copy-row {
  display:flex;
  align-items:center;
  gap:8px
}
.code-value {
  background:var(--blue-soft);
  border:1px solid #cdddfa;
  border-radius:7px;
  padding:12px;
  font:11px ui-monospace,SFMono-Regular,monospace;
  overflow:auto;
  white-space:nowrap;
  flex:1;
  min-width:0
}
.copy-row .icon-button {
  flex-shrink:0
}
.code-block {
  font:10px/1.8 ui-monospace,SFMono-Regular,monospace;
  background:var(--blue-soft);
  padding:17px;
  border-radius:8px;
  overflow:auto;
  color:var(--text);
  white-space:pre
}
.help-note {
  background:var(--yellow-soft);
  border-radius:8px;
  padding:13px;
  font-size:14px;
  line-height:1.7;
  color:var(--yellow-ink);
  margin-top:20px
}
.activity-list {
  background:#fff;
  border:1px solid var(--line);
  border-radius:12px;
  overflow:hidden
}
.activity-item {
  padding:19px 24px;
  display:flex;
  gap:14px;
  align-items:center;
  border-bottom:1px solid var(--line)
}
.activity-item:last-child {
  border:0
}
.activity-item .activity-content {
  flex:1;
  min-width:0
}
.activity-item p {
  margin:0 0 6px;
  font-size:15px;
  white-space:pre-wrap;
  overflow-wrap:anywhere
}
.activity-item button {
  border:0;
  background:none;
  padding:0;
  font-size:13px;
  color:var(--primary);
  text-align:left
}
.activity-item time {
  font-size:13px;
  color:var(--muted)
}
.activity-item svg {
  color:var(--purple);
  width:18px
}
dialog {
  border:0;
  color:var(--text);
  padding:0;
  box-shadow:0 20px 100px #24355930;
  outline:none
}
dialog::backdrop {
  background:#24355966;
  backdrop-filter:blur(3px)
}
.create-dialog {
  border-radius:18px;
  width:480px;
  max-width:calc(100vw - 32px)
}
.dialog-inner {
  padding:26px
}
.dialog-heading {
  display:flex;
  align-items:center;
  justify-content:space-between;
  margin-bottom:22px;
  gap:15px
}
.dialog-heading h2 {
  font-size:21px;
  margin:0;
  font-weight:400;
  letter-spacing:0
}
.dialog-heading p {
  color:var(--muted);
  font-size:14px;
  margin-bottom:0
}
.form-field {
  display:block;
  margin:0 0 18px;
  font-size:14px;
  color:var(--text);
  font-weight:400
}
.form-field input,.form-field select,.form-field textarea {
  width:100%;
  margin-top:8px;
  padding:11px 12px;
  border:1px solid #bdcbe0;
  border-radius:8px;
  background:var(--surface);
  outline:none;
  font-size:15px;
  color:var(--text)
}
.form-field input:focus,.form-field select:focus,.form-field textarea:focus {
  border-color:var(--blue);
  box-shadow:0 0 0 3px #1f75fe20
}
.form-field textarea {
  resize:vertical;
  min-height:100px;
  line-height:1.7
}
.form-row {
  display:grid;
  grid-template-columns:1fr 1fr;
  gap:14px
}
.dialog-actions {
  display:flex;
  justify-content:flex-end;
  gap:8px;
  margin-top:23px
}
.ticket-dialog {
  margin:auto;
  height:auto;
  max-height:calc(100dvh - 48px);
  width:640px;
  max-width:calc(100vw - 32px);
  border-radius:18px;
  overflow:hidden;
  padding:8px
}
.ticket-dialog[open] {
  display:flex;
  flex-direction:column
}
.ticket-scroll {
  min-height:0;
  overflow-y:auto;
  overscroll-behavior:contain;
  scrollbar-width:thin;
  scrollbar-color:#bdcbe0 transparent;
  border-radius:10px
}
.ticket-dialog .dialog-inner {
  padding:20px
}
.detail-id {
  color:var(--primary);
  font-size:14px;
  letter-spacing:.5px
}
.detail-title {
  font-size:23px;
  line-height:1.4;
  letter-spacing:0;
  font-weight:400;
  margin:0 0 16px;
  overflow-wrap:anywhere
}
.detail-meta {
  display:flex;
  align-items:center;
  gap:12px;
  margin-bottom:26px
}
.detail-section {
  border-top:1px solid var(--line);
  padding-top:20px;
  margin-top:20px
}
.detail-section h3 {
  font-size:14px;
  color:var(--primary);
  margin:0 0 13px;
  font-weight:400
}
.detail-description {
  font-size:15px;
  line-height:1.9;
  white-space:pre-wrap;
  overflow-wrap:anywhere;
  color:var(--muted)
}
.contact-info {
  font-size:15px;
  display:flex;
  align-items:center;
  gap:8px;
  line-height:1.9;
  margin:6px 0;
  color:var(--text)
}
.contact-info svg {
  width:14px;
  height:14px
}
.timeline-entry {
  position:relative;
  padding:0 0 20px 19px;
  border-left:1px solid var(--line);
  margin-left:4px
}
.timeline-entry:before {
  content:"";
  position:absolute;
  left:-4px;
  top:4px;
  width:7px;
  height:7px;
  border-radius:50%;
  background:var(--blue)
}
.timeline-entry p {
  font-size:14px;
  line-height:1.6;
  margin:0 0 5px;
  color:var(--text);
  white-space:pre-wrap;
  overflow-wrap:anywhere
}
.timeline-entry.note p {
  background:var(--blue-soft);
  padding:10px;
  border-radius:7px;
  color:var(--text)
}
.timeline-entry time {
  font-size:12px;
  color:var(--muted)
}
.toast {
  position:fixed;
  bottom:26px;
  left:50%;
  transform:translate(-50%,20px);
  border-radius:9px;
  background:var(--text);
  color:#fff;
  padding:13px 20px;
  font-size:15px;
  z-index:100;
  opacity:0;
  transition:opacity .2s,transform .2s;
  pointer-events:none;
  max-width:90vw;
  box-shadow:0 5px 20px #24355930
}
.toast.visible {
  opacity:1;
  transform:translate(-50%,0)
}
.error-box {
  background:var(--red-soft);
  color:var(--red-ink);
  padding:12px;
  border-radius:8px;
  font-size:14px;
  line-height:1.7
}
.sr-only {
  position:absolute;
  width:1px;
  height:1px;
  overflow:hidden;
  clip:rect(0,0,0,0);
  white-space:nowrap
}
.loading {
  padding:90px;
  text-align:center;
  color:var(--primary);
  font-size:15px
}
.no-results {
  grid-column:1/-1
}
.clear-filters {
  border:0;
  background:none;
  font-size:13px;
  color:var(--primary);
  white-space:nowrap
}
.live-note {
  font-size:13px;
  color:var(--muted);
  margin-bottom:20px
}
.ticket-card h3,.list-title,.customer-line {
  overflow-wrap:anywhere
}
.card-bottom .time {
  white-space:nowrap
}
@media(min-width:1500px) {
  main {
  max-width:1600px;
  width:100%;
  margin:auto
}
.ticket-card {
  padding:17px
}
.ticket-card h3 {
  font-size:15px
}
.column {
  min-height:400px
}
.customer-line {
  font-size:14px
}
.card-top {
  margin-bottom:15px
}
.card-bottom {
  padding-top:13px
}
.source-label,.time {
  font-size:13px
}
}
@media(max-width:1150px) {
  .sidebar {
  width:210px;
  padding-left:14px;
  padding-right:14px
}
.main-shell {
  margin-left:210px
}
.topbar {
  padding:0 24px
}
main {
  padding:28px 24px
}
.board {
  gap:10px
}
.column {
  padding:10px 7px
}
.ticket-card {
  padding:12px 9px
}
.ticket-card h3 {
  font-size:13px
}
.ticket-total {
  display:none
}
.workspace strong {
  font-size:13px
}
.workspace small {
  font-size:12px
}
.tabs {
  gap:18px
}
.integration-grid {
  grid-template-columns:1fr 1fr
}
}
@media(max-width:900px) {
  .sidebar {
  width:76px;
  padding:25px 12px 0
}
.brand {
  padding:0;
  justify-content:center
}
.brand>span,.workspace,.nav-label,.nav-item>.nav-count,.nav-dot,.sidebar-note,.sidebar-bottom {
  display:none
}
.brand img {
  width:36px
}
.sidebar nav {
  margin-top:35px
}
.nav-item {
  font-size:0;
  gap:0;
  justify-content:center;
  padding:15px 0
}
.nav-item svg {
  width:20px;
  height:20px
}
.main-shell {
  margin-left:76px
}
.board {
  grid-template-columns:repeat(2,minmax(0,1fr));
  gap:16px
}
.column {
  min-height:240px
}
.ticket-card h3 {
  font-size:15px
}
.ticket-card {
  padding:15px
}
.date {
  display:none
}
.topbar-right {
  gap:12px
}
.integration-grid {
  grid-template-columns:1fr
}
.bottom-panels {
  grid-template-columns:1fr 1fr
}
.customer-line {
  font-size:13px
}
.source-label,.time {
  font-size:12px
}
}
@media(max-width:600px) {
  .sidebar {
  width:60px;
  padding:20px 8px 0
}
.brand img {
  width:32px
}
.main-shell {
  margin-left:60px
}
.topbar {
  padding:12px 16px
}
.topbar-right {
  gap:8px
}
.header-divider,.top-avatar {
  display:none
}
.connection {
  font-size:12px
}
main {
  padding:25px 16px
}
.page-heading {
  align-items:flex-start;
  margin-bottom:22px
}
.page-heading h1 {
  font-size:25px
}
.page-heading p {
  font-size:14px;
  max-width:185px
}
.eyebrow {
  font-size:12px;
  letter-spacing:1.3px
}
.page-heading .primary {
  padding:10px;
  font-size:0;
  margin-top:25px;
  gap:0
}
.page-heading .primary svg {
  height:18px;
  width:18px
}
.tabs {
  gap:14px;
  overflow:auto
}
.tab {
  font-size:13px
}
.section-top {
  gap:10px
}
.tab-count {
  display:none
}
.view-toggle button {
  padding:5px
}
.toolbar {
  align-items:stretch;
  flex-direction:column;
  gap:10px
}
.search {
  width:100%
}
.filters {
  justify-content:space-between
}
.filter-select {
  flex:1;
  font-size:12px;
  padding-right:10px;
  max-width:none;
  min-width:0
}
.board {
  grid-template-columns:1fr;
  gap:16px
}
.column {
  min-height:100px;
  padding:12px
}
.column-heading {
  font-size:14px
}
.ticket-card h3 {
  font-size:15px
}
.ticket-id {
  font-size:13px
}
.priority {
  font-size:12px
}
.customer-line {
  font-size:14px
}
.source-label,.time {
  font-size:13px
}
.empty-column {
  padding:18px
}
.bottom-panels {
  grid-template-columns:1fr
}
.demo-strip {
  align-items:flex-start;
  font-size:12px;
  gap:6px
}
.demo-strip svg {
  flex-shrink:0
}
.demo-strip button {
  font-size:12px;
  min-width:68px
}
footer {
  padding:12px 16px 20px;
  font-size:12px
}
footer>span:last-child {
  display:none
}
.list-table th,.list-table td {
  padding:12px 9px
}
.list-table th:nth-child(3),.list-table td:nth-child(3),.list-table th:nth-child(4),.list-table td:nth-child(4) {
  display:none
}
.list-title {
  font-size:13px
}
.status-label {
  font-size:12px
}
.integration-card {
  padding:19px
}
.activity-item {
  padding:15px;
  gap:10px
}
.activity-item time {
  font-size:12px
}
.activity-item p {
  font-size:14px
}
.form-row {
  gap:10px
}
.ticket-dialog {
  max-height:calc(100dvh - 24px);
  border-radius:16px
}
.ticket-dialog .dialog-inner {
  padding:16px
}
.dialog-inner {
  padding:22px
}
}
@media(prefers-reduced-motion:reduce) {
  * {
  transition:none!important
}
}
/* Keep secondary information readable on the light Material surfaces. */
.time,.ticket-id,.customer-line,.source-label,.activity-mini time,.activity-item time,.timeline-entry time,.ticket-total,.page-heading p,.integration-row small,.panel-heading button,.demo-strip,footer {
  color:var(--muted)
}
.ticket-card h3 {
  font-size:15px
}
.sidebar nav .nav-item {
  min-height:44px
}
.call-badge {
  display:inline-flex;
  align-items:center;
  gap:5px;
  padding:4px 7px;
  margin-bottom:12px;
  border-radius:5px;
  background:var(--blue-soft);
  color:var(--primary);
  font-size:12px;
}
.call-badge svg { width:12px; height:12px; }
.call-badge.attention { background:var(--red-soft); color:var(--red-ink); }
.call-badge.active { background:var(--green-soft); color:var(--green-ink); }
.call-fields {
  display:grid;
  grid-template-columns:minmax(0,1fr) minmax(0,1.3fr);
  gap:10px 14px;
  margin:4px 0 20px;
  font-size:14px;
  line-height:1.5;
}
.call-fields dt { color:var(--muted); }
.call-fields dd { margin:0; overflow-wrap:anywhere; }
.call-legs { margin-bottom:18px; font-size:14px; }
.call-legs summary { cursor:pointer; color:var(--primary); padding:8px 0; }
.call-leg { padding:12px; background:var(--blue-soft); border-radius:7px; margin:8px 0; overflow-wrap:anywhere; }
.call-leg strong { display:block; font-weight:400; margin-bottom:7px; }
.call-leg span { display:block; font-size:13px; line-height:1.7; color:var(--muted); }
.setup-steps { padding-left:20px; font-size:15px; line-height:1.8; color:var(--muted); }
.setup-steps li { padding:5px 0 5px 3px; }
.integration-card { min-width:0; }

/* Bright crayon accents sit on light surfaces; text uses deeper ink shades. */
::selection { background:var(--yellow); color:var(--text); }
.brand { font-size:40px; }
.brand-dot { color:var(--red); }
.sidebar { border-top:6px solid var(--yellow); }
.nav-item.active { box-shadow:inset 3px 0 var(--blue); }
.nav-count { color:var(--text); }
.sidebar-note { border-top:4px solid var(--yellow); }
.page-heading h1 { font-size:36px; }
.column { border-top:4px solid var(--blue); }
.column:has(.status-dot.in_progress) { background:var(--yellow-soft); border-color:#f0dfa1; border-top-color:var(--orange); }
.column:has(.status-dot.waiting) { background:var(--purple-soft); border-color:#dfd1ef; border-top-color:var(--purple); }
.column:has(.status-dot.resolved) { background:var(--green-soft); border-color:#c6e9d9; border-top-color:var(--green); }
.column-count { color:var(--text); }
.column-heading { font-size:15px; }
.ticket-card h3 { font-size:17px; line-height:1.4; }
.panel-heading h2 { font-size:18px; }
.dialog-heading h2,.detail-title { font-size:28px; }
.integration-card h2 { font-size:25px; }
.integration-row>div { min-width:0; }
.integration-status { white-space:normal; }
.code-value,.code-block { font-size:12px; }
@media(max-width:600px) {
  .page-heading h1 { font-size:31px; }
  .column-heading { font-size:15px; }
  .integration-row { flex-wrap:wrap; }
  .integration-status { max-width:100%; }
  .detail-meta { flex-wrap:wrap; }
}

/* Keep the desk controls together above the tickets. */
main.desk-page { padding:16px 20px 24px; }
.desk-controls {
  display:flex;
  align-items:center;
  gap:10px;
  flex:1;
  min-width:0;
}
.desk-controls[hidden] { display:none; }
.desk-controls .tabs { flex-shrink:0; gap:12px; }
.desk-controls .tab { padding:10px 0; gap:5px; }
.desk-controls .search { flex:1; min-width:120px; max-width:280px; }
.desk-controls .search input { height:38px; padding-top:9px; padding-bottom:9px; }
.desk-controls .filters { flex-shrink:0; gap:6px; }
.desk-controls .filter-select { width:100px; max-width:none; padding:9px 8px; }
.desk-controls .view-toggle { flex-shrink:0; margin:0; }
.desk-controls .view-toggle button { padding:7px; }
@media(max-width:1450px) {
  .topbar .date,.topbar .header-divider,.topbar .top-avatar { display:none; }
}
@media(max-width:1100px) {
  .topbar { flex-wrap:wrap; gap:10px; }
  .desk-controls { order:3; flex-basis:100%; flex-wrap:wrap; }
  .desk-controls .search { max-width:none; }
}
@media(max-width:600px) {
  main.desk-page { padding:12px 16px 24px; }
  .desk-controls { display:grid; grid-template-columns:minmax(0,1fr) auto; gap:8px; }
  .desk-controls .tabs { grid-column:1; grid-row:1; justify-content:space-between; gap:8px; }
  .desk-controls .view-toggle { grid-column:2; grid-row:1; }
  .desk-controls .search { grid-column:1 / -1; grid-row:2; width:100%; }
  .desk-controls .filters { grid-column:1 / -1; grid-row:3; }
  .desk-controls .filter-select { width:auto; flex:1; }
}

/* Contacts */
.contacts-heading,.google-contact-heading,.contacts-toolbar,.contacts-pagination,.contact-add-field {
  display:flex; align-items:center; gap:16px; flex-wrap:wrap;
}
.contacts-heading { justify-content:space-between; margin-bottom:20px; }
.contacts-heading h1 { margin:0; font-size:30px; font-weight:400; }
.contacts-heading p { margin:5px 0 0; color:var(--muted); }
.google-contact-panel { background:var(--surface,#fff); border:1px solid var(--line); border-top:3px solid var(--primary); border-radius:14px; padding:18px 20px; margin-bottom:20px; }
.google-contact-heading h2 { font-size:20px; margin:0 0 4px; font-weight:400; }
.google-contact-heading p { color:var(--muted); margin:0; }
.contact-symbol,.contact-avatar { display:grid; place-items:center; flex-shrink:0; width:42px; height:42px; border-radius:12px; background:#eaf2ff; color:var(--primary); }
.contact-symbol svg { width:23px; height:23px; }
#google-contact-actions { display:flex; align-items:center; flex-wrap:wrap; gap:14px; margin-left:auto; }
#google-contact-status .live-note { margin:14px 0 0; line-height:1.6; }
#google-contact-status .error-box { margin:12px 0 0; }
.contacts-toolbar { margin-bottom:16px; }
.contacts-toolbar .search { flex:1; max-width:480px; min-width:200px; }
.contacts-removed { display:flex; align-items:center; gap:7px; color:var(--muted); }
.contacts-removed input { accent-color:var(--primary); }
#contacts-count { color:var(--muted); margin-left:auto; }
.contacts-list { border:1px solid var(--line); border-radius:14px; overflow:hidden; background:white; }
.contact-row { width:100%; display:grid; grid-template-columns:42px minmax(120px,1fr) minmax(130px,1.2fr) auto 18px; gap:16px; align-items:center; text-align:left; background:white; border:0; border-bottom:1px solid var(--line); padding:17px 20px; color:var(--text); cursor:pointer; }
.contact-row:last-child { border-bottom:0; }
.contact-row:hover { background:#f4f8ff; }
.contact-row:focus-visible { outline:2px solid var(--primary); outline-offset:-3px; }
.contact-avatar { font-size:23px; background:#fff5c4; color:#7d5a00; }
.contact-row:nth-child(3n+2) .contact-avatar { background:#f0eafa; color:#8055a4; }
.contact-row:nth-child(3n) .contact-avatar { background:#e2f7ef; color:#00885f; }
.contact-row-name,.contact-row-details { display:flex; flex-direction:column; gap:5px; min-width:0; overflow-wrap:anywhere; }
.contact-row-name strong { font-weight:400; font-size:18px; }
.contact-row small { color:var(--muted); font-size:14px; }
.contact-row svg { width:18px; height:18px; color:var(--muted); }
.contact-label { background:#eaf2ff; color:#195ad0; padding:4px 8px; border-radius:7px; font-size:13px; }
.contact-label.edited { background:#fff4bd; color:#795800; }
.contact-empty-icon svg { width:36px; height:36px; color:var(--primary); }
.contacts-pagination { justify-content:center; margin-top:18px; color:var(--muted); }
.contact-dialog { width:min(760px,calc(100vw - 32px)); }
.contact-field-section { border:1px solid var(--line); border-radius:12px; margin:14px 0; padding:14px; }
.contact-field-section>summary { display:flex; align-items:center; justify-content:space-between; gap:10px; cursor:pointer; font-size:18px; color:var(--primary); list-style:none; }
.contact-field-section>summary:before { content:'›'; }
.contact-field-section[open]>summary:before { content:'⌄'; }
.contact-field-section>summary span { margin-left:auto; font-size:13px; color:var(--muted); }
.contact-field-row { border-top:1px solid var(--line); margin-top:14px; padding-top:14px; }
.contact-field-grid { display:grid; grid-template-columns:repeat(2,minmax(0,1fr)); gap:0 14px; }
.contact-field-grid .form-field { min-width:0; }
.contact-field-grid input,.contact-field-grid textarea,.contact-field-grid select { width:100%; min-width:0; }
.contact-more-fields { margin:0 0 12px; }
.contact-more-fields>summary { color:var(--muted); cursor:pointer; margin:0 0 12px; }
.contact-remove-field { font-size:13px; color:#a94242; }
.contact-repeat-field { display:flex; align-items:center; gap:5px; margin-top:14px; }
.contact-repeat-field svg { width:15px; height:15px; }
.contact-add-field { align-items:flex-end; margin:20px 0; }
.contact-add-field .form-field { flex:1; margin:0; }
.contact-add-field button { margin-bottom:0; }
#contact-google-id { background:#f5f6fa; color:var(--muted); }
.google-setup-steps { padding-left:22px; line-height:1.6; color:var(--muted); }
.google-setup-steps li { margin:8px 0; }
.google-setup-steps a { color:var(--primary); }
@media(max-width:900px) {
  .contact-row { grid-template-columns:38px minmax(0,1fr) auto; gap:10px 12px; padding:15px; }
  .contact-row-details { grid-column:2; }
  .contact-label { grid-column:3; grid-row:1; }
  .contact-row>svg { grid-column:3; grid-row:2; justify-self:end; }
  .contact-avatar { width:38px; height:38px; }
}
@media(max-width:600px) {
  .contacts-heading { gap:10px; }
  .contacts-heading h1 { font-size:26px; }
  .google-contact-panel { padding:15px; }
  .google-contact-heading { gap:10px; }
  #google-contact-actions { width:100%; margin:4px 0 0; }
  .contacts-toolbar .search { max-width:none; min-width:0; flex-basis:100%; }
  .contacts-removed { font-size:13px; }
  #contacts-count { font-size:13px; }
  .contact-field-grid { grid-template-columns:minmax(0,1fr); }
  .contact-field-section { padding:10px; }
  .contact-row { grid-template-columns:32px minmax(0,1fr); gap:8px; padding:12px; }
  .contact-avatar { width:32px; height:32px; font-size:19px; }
  .contact-label { grid-column:2; grid-row:3; justify-self:start; }
  .contact-row>svg { display:none; }
}

/* Move tickets between board stages with the mouse. */
.ticket-card[draggable="true"] { cursor:grab; }
.ticket-card.is-dragging { opacity:.4; cursor:grabbing; transform:none; }
.ticket-card.is-moving { opacity:.6; cursor:progress; }
.board.drag-active .ticket-card { transform:none; }
.column.drag-over { outline:3px solid var(--blue); outline-offset:2px; box-shadow:0 0 0 6px #1f75fe18; }
.column.drag-over .column-heading { color:var(--primary); }